Through WellCare’s free Community Connections Help Line, you can connect to a wide range of services. Available to both WellCare members and non-members, Community Connections can match you with services that can help you live a healthier life. Peer Coaches will listen to your challenges and can refer you to more than 1.2 million resources – available nationally or right in your community.
Some available service resources include but are not limited to:
- Financial Assistance (Utility, Rental)
- Food assistance
- Transportation
- Support groups for medical and non-medical needs
- Disability related services
- Benefit explanation
- Help finding a provider
- Assistance for caregivers coordinating with member care
- Help with power of attorney
You can call the CAL toll-free at 1-866-775-2192. Staff is available to help you Monday– Friday, from 8 a.m. to 5 p.m. For those who are deaf or hard of hearing, the CAL also offers video relay chat. The video relay number is 1-855-628-7552.
Important Numbers to Know
| Community Assistance Line | 1-866-775-2192 |
| WIC | 1-402-471-2781 1-800-942-1171 |
For WellCare Members
| Customer Service | 1-855-599-3811 |
| Case Management | 1-866-635-7045 |
| 24-Hour Nurse Line | 1-800-919-8807 |
| 24-Hour Behavioral Health Crisis Line | 1-800-378-8013 |
Other things WellCare provides for members
DOWNLOAD THE MY WELLCARE MOBILE APP
WellCare is making getting and staying healthy even easier. Now you can use our free mobile app to enjoy lots of helpful tools on the go. Access these health-related tools any time from your smartphone or tablet. The app is available for both iPhone and Android users.
The Best of MyWellCare on Your Mobile Device:
- Search for a provider by name, ZIP code or location with our “Find a Provider” tool.
- Find a hospital or urgent care facility with the “Quick Care” tool.
- See preventive care you may be missing in the “Wellness Services” section.
- Use the “ID Card” tool to see your ID card. Show it to your provider on screen. You can even email or fax your ID card.
- Get health-related messages like flu shot reminders.
Free Weight Watchers memberships are available for qualified WellCare members ages 13 and over. With this benefit you will:
- Participate in Weight Watchers® PointsPlus™ program – which factors in the way your body actually processes food.
- Learn simple ways to make healthier food choices.
- Get a weight loss plan based on the latest nutritional science.
- Have flexibility for indulgences.
- Stay fuller longer, with power foods like fruits and most vegetables that you can eat without counting until you are satisfied without counting.
- Participate in a weight loss program based on the latest nutritional science.
This program is offered at no cost for six months. To be successful, attend weekly Weight Watchers meetings and reach the goals given to you by your WellCare of Nebraska Health Coach!
